Frequent Questions

I have toys at home I no longer want - how can I get them to Second Chance Toys?

You can donate at any time by dropping gently used toys at our drop-off location in Penrith.


Can you pick up the toys I have?

We are so busy coordinating, preparing, and donating toys to children in need, it becomes difficult for us to pick up all the toys that are available. We appreciate your assistance in taking the time to drop off the toys at our collection site. However, if you have more than 50 toys in or around the Greater Sydney region, please contact us.

Drop off details

What kinds of toys does Second Chance Toys accept?

We accept plastic toys that are clean, are in working order, and have no missing or small parts (cannot fit through a toilet paper roll). 


Do you take battery-operated plastic toys?

Yes. Please check that the batteries work or include fresh batteries with your donation, as the recipients are not in a position to buy replacements.


Do you take books or stuffed animals?

Thanks for thinking of Second Chance Toys. We focus our efforts on plastic toys that are easy to clean and rehome, so we recommend reaching out to other organisations in your area for books and stuffed animals. However, if you have high quality, good condition books or stuffed animals, please contact us as we occasionally get requests for these items.

How can I get involved with Second Chance Toys?

There are many ways to get involved: run a toy drive with friends, family or work; volunteer to help clean, sort and deliver toys; or help us identify organisations that could benefit from the toys.


What is the best way to collect toys?

The best way is to organise a toy drive in your community. Enlist the help of your school, religious group, apartment building, local business, or employer to provide a location for drop-off. Keep an eye out on garbage day and for post–garage sale discards; talk to your friends and members of your community; and get donations through word of mouth.

Find out more

What costs are involved in donating toys?

While the main investment is the time of our volunteers and toy drive leads, there are some costs to cleaning, storing and transporting toys. If you would like to support the work of Second Chance Toys, please click below to make a financial donation. Donations of $2 or more are tax-deductible. 

Support our work